Inclusive leadership: fostering a diverse and engaged workforce
4 min | Louisa Benedicto | Article | Leadership
![A woman in a purple sweater and closed eyes holds a rainbow Pride flag behind her as the sun shines on her.](https://www.hays.com/documents/20151/48304639/Clients_Banner_Blog_Art_Inclusive+leadership_537x302_US.jpg/87bc4b87-a1a8-283b-a065-d900956d1740?t=1718809026499)
Let’s shake things up in the business world! Gone are the days when inclusive leadership was just a cool buzzword. It’s all about bringing everyone into the fold, sparking creativity, and building teams that are as diverse as they are driven. When leaders truly get inclusivity, they’re not just talking the talk; they’re walking the walk, making sure every single voice gets heard. This isn’t just feel-good fluff; it’s the real deal for boosting teamwork, spreading joy at work, and crushing those company goals.
As the Senior Vice President of Diversity, Equity & Inclusion + Corporate Social Responsibility + Sustainability for the Americas Region at Hays, I am deeply committed to creating an inclusive workplace. But what does being an inclusive leader actually mean, and how does it drive results?
What is inclusive leadership?
Inclusive leadership transcends traditional leadership styles. But here are the key elements any leader can adopt:
- Curiosity as a catalyst: Curious leaders actively seek diverse perspectives. They ask probing questions, challenge assumptions, and foster an environment of exploration. Curiosity fuels inclusive thinking and informed decision-making.
- Emotional intelligence (EI): Inclusive leaders grasp emotions—both their own and others’. EI enables empathy, effective communication, and adept navigation of complex situations with sensitivity.
- Cultural intelligence (CQ): CQ empowers leaders to adapt to diverse cultural norms, values, and communication styles. It promotes collaboration across teams with varied backgrounds.
- Role modeling conscious inclusion: Inclusive leaders set the tone. They exemplify inclusive behaviors—active listening, fairness, and respect—inspiring others to follow suit.
- Team collaboration: Inclusive leaders prioritize collaboration over competition. They recognize that diverse teams drive innovation and yield superior outcomes.
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How can I start as a leader?
Becoming an inclusive leader involves intentional actions that foster a sense of belonging and collaboration. Here are 3 key steps to enhance your inclusive leadership:
- Create a supportive environment: Engage in active listening and encourage team members to share their struggles, both at work and personally. Foster warmth and emotional support to help team members feel included and valued.
- Diversify your team: Embrace diversity by assembling a team with varied backgrounds, perspectives, and experiences. Recognize that diverse teams drive innovation and better outcomes.
- Establish clear communication: Communicate openly and transparently to create a psychologically safe environment.
The winning edge: cultivating top talent through inclusive leadership
It’s a no-brainer: if you’re not building a culture where everyone can flourish, you’re basically leaving top-notch talent off the table. And let’s be real, in a world where snagging skilled pros is like finding a needle in a haystack, that’s a big no-no. So, what’s the game plan? Pump up the collaboration volume and get everyone in on the action—chatting, brainstorming, you name it. Inclusive leadership isn’t just a feel-good mantra; it’s a powerhouse move that amps up employee satisfaction and cranks up the efficiency meter.
Remember, when organizations drop the ball on nurturing a vibe where every person can shine, they’re not just missing out on the cool factor—they’re missing out on the incredible minds that drive innovation and success.
Our Promise to you
At Hays, we recognize the importance of fostering an inclusive environment. Our Diversity, Equity, and Inclusion (DE&I) solution goes beyond buzzwords—it actively embeds conscious inclusion into every aspect of the employee lifecycle, ensuring space for everyone to succeed.
We understand that actions speak louder than words. At Hays, we leverage our industry-leading recruitment expertise and workforce advisory capabilities to create significant and lasting change in the markets and communities where your organization operates.
Let's unlock the potential of a more diverse, equitable, and inclusive workforce strategy.
About this author
Louisa Benedicto
SVP, Diversity, Equity & Inclusion – Americas
Louisa is Senior Vice President of Diversity, Equity, and Inclusion (DE&I), Corporate Social Responsibility, and Sustainability at Hays – covering the Americas region including Canada, the U.S., and Latin American Countries. She specializes in DE&I, enabling our clients to implement best practices that ensure everyone gets a fair opportunity in the recruitment process.