Managed Service Program (MSP)
Build a more agile and effective workforce with simple, swift and secure access to a network of non-permanent talent. Discover how a Managed Service Program can power your growth.
In today’s dynamic workforce landscape, organizations are increasingly leveraging non-permanent talent—including freelancers, contractors, and contingent workers—to drive innovation, agility, and business growth. But with opportunity comes complexity: 1) Finding the right talent acquisition channels 2) Engaging trusted staffing suppliers 3) Building strong employer branding 4) Ensuring compliance, visibility, and cost control Our Managed Service Program (MSP) simplifies this complexity. We provide streamlined access to emerging skills, enhance supplier management, and ensure workforce compliance—turning challenges into competitive advantage.
How Managed Service Program drives business impact
Our omnichannel sourcing strategy connects you to the skills you need, powered by data-driven insights.
We anticipate market shifts and build supplier relationships to ensure you're always ready with the right talent.
Your success is at the heart of our business. When you partner with Hays, we take the time to understand your ambitions and challenges. Equipped with the tools, technology and market insights specific to your industry, we’re committed to providing a quality experience to every stakeholder in your organization.
New to MSP? Start strong with a foundation built on change management and supplier engagement. Our MSP ensures fast adoption through manager-friendly processes that drive stakeholder buy-in and reduce risk. Need more agility? Upgrade to MSP Complete—a unified solution combining MSP, Contractor Management, Direct Sourcing, and our Vendor Management System, 3 Story Software. It’s the most agile, accountable, and cost-effective way to manage your contingent workforce. Ready to evolve? Advance toward a Total Workforce Solution by integrating MSP with Services Procurement or Recruitment Process Outsourcing (RPO). Discover how leading organizations are going Beyond MSP to future-proof their talent strategy.
Download expert guides and real-world case studies to discover how Managed Service Programs and Total Workforce Models drive agility, efficiency, and growth.
Download our MSP Guide to learn how to integrate contingent talent, overcome workforce challenges, and unlock agility with a Managed Service Program.
Download the guide to see how leading organizations are transforming their Managed Service Programs with advanced sourcing, seamless onboarding, and smart workforce technology.
A leading semiconductor IP company partnered with a new MSP in 2019 to modernize global workforce management—boosting direct sourcing, compliance, and talent efficiency across regions.
Managed Service Program FAQs
Most MSPs are charged as either a percentage of contingent workforce spend, or a price per transaction fee. We can also tailor payment options to the specific needs of your organization, including a fixed fee or a performance-based pricing model, in which savings are shared.
We’ll explore the options available when it comes to supplier management, tailored to the specific challenges and ambitions faced by your organization and MSP implementation. We’ll always choose to champion enablement over control.
The first step is to set up a multidisciplinary Steering Committee, consisting of HR and Procurement, and line management from the teams which hire the most temporary resources. Securing engagement from this project team ensures key perspectives are taken into consideration and that your stakeholders are in agreement before the solution is chosen.
Sustained support and unambiguous communications are essential for a successful outsourcing solution.
Talk to Hays: Find out how we can help
Download our latest reports to explore hiring trends and industry benchmarks.
Connect with our expert team today to discuss your recruitment needs.
