Case Studies

Explore how we’ve helped our clients solve critical workforce challenges.

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Explore real-world impact by solution 

At Hays, our success is measured by the results we deliver for our clients. On this page, you’ll find a curated selection of case studies that showcase how our tailored solutions — from Recruitment Process Outsourcing (RPO) and Managed Service Programmes (MSP) to temporay and contracting and permanent hiring— have helped organizations overcome challenges and achieve measurable outcomes.

Whether you're looking to scale, transform, or optimize your workforce strategy, these stories offer insight into the value we bring across industries and geographies.

Recruit smarter: real results from permanent, temporary

& contractor hiring solutions

  • 11 strategic hires in 2 months: A digital transformation success story

    Hays partnered with a top U.S. wealth management firm to launch a new supplier system—boosting engagement, increasing competition, and enabling data-driven sourcing decisions.

  • Supplier optimization in Financial Services: Boost efficiency & reduce risk

    Hays partnered with a top U.S. wealth management firm to launch a new supplier system—boosting engagement, increasing competition, and enabling data-driven sourcing decisions.

  • Trusted partner for niche IT Skillsets: Delivering specialized tech talent with precision

    Our client is a U.S. credit union headquartered in Virginia, and they are the largest natural member credit union in the United States, both in asset size and in membership. 

  • Case Study: 114 Niche IT roles filled with 250% target achievement

    Hays helped a major U.S. credit union fill 100+ niche IT roles, achieving 250% of placement targets and ongoing support with 40+ contractors.

Transform your business with Managed Service Provider (MSP) solutions

  • 450+ roles filled nationwide through a streamlined MSP model

    Hays centralized a fragmented U.S. contingent workforce program using MSP and VMS solutions—delivering full job coverage, better compliance, and scalable hiring across the country.

  • Global total workforce management implementation

    In 2019, a top semiconductor IP supplier partnered with a new MSP to modernize global workforce management—boosting direct sourcing, improving compliance, and streamlining talent operations across regions.

  • Revamping a Managed Service Program (MSP) for a leading telecom company

    Due to the lack of innovation and support from their previous provider, Hays stepped in to revamp and replace their old MSP program.

  • Global MSP rollout made seamless—Unified, scalable, efficient

    Helping a worldwide leader in consulting and IT services fulfill their mission to help the world’s top companies build stronger businesses.

  • 420+ placements with global conglomerate across 12-year partnership

    A global IT provider partnered with Hays to fix fragmented U.S. hiring. Using a centralized MSP and VMS, Hays delivered 450+ candidates and 100% job coverage in 2024—boosting compliance, visibility, and scalability.

Recruitment Process Outsourcing (RPO): scalable talent solutions for business growth

  • Global RPO rollout delivers 99%. Direct fill and 95% satisfaction—At scale

    Hays helped a global semiconductor and software firm grow from zero to 1,000+ hires annually—achieving a 99% direct fill rate, 95% satisfaction, and faster hiring across multiple countries.

  • 80 tech experts outsourced—Fast, remote, resilient

    Hays supported a $7.6B global tech firm in streamlining supplier and workforce solutions for dozens of clients outsourcing their IT portfolios.

  • 350 workers deployed nationwide in just 48 hours

    A $7.6B global integrator specializing in cloud, cybersecurity, big data, and unified communications supports dozens of clients worldwide by managing and modernizing their outsourced IT portfolios.

  • 29 IT technicians placed nationwide—Fast, precise, reliable

    A $7.6B global integrator with offices worldwide, specializing in cloud, cybersecurity, big data, and unified communications, supports dozens of clients by managing and modernizing their outsourced IT portfolios.

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