The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate’s/applicant’s qualifications, skills, and level of experience as well as the geographical location of the position.

Applicants must be legally authorized to work in the United States. Visa sponsorship not available.

Our client is seeking a ServiceNow Developer in Charlotte, NC.

Role Description

Provide support and configuration for packaged and custom applications. Responsible for implementing and supporting technology for business applications.

• Provide end-to-end support of existing applications, both internally developed, and vendor provided
• Support IT staff through programming efforts and modifications needed for applications and automated processes
• Assist in the development of procedures including the creation of documentation to support those procedures
• Assist IT and other departmental staff in reviewing, analyzing and evaluating business processes and end user needs to support business requirements
• Assess, test and implement software (including version updates) and security patches to supported third party applications
• Provide support for business applications within the enterprise
• Provide setup and configuration of applications
• Develop recommendations for enhancing approaches for software support services
• Analyze performance of program and acts to correct deficiencies
• Participate in the development and implementation of processes that improve efficiency and enhance productivity
• Coordinate the implementation of software updates with staff.
• Work with software vendors to understand, configure, enhance, and support software products
• Utilize established development tools, guidelines and conventions including but not limited to ServiceNow and JavaScript. C#/.NET development experience a plus
• Design, build and test new ServiceNow software applications, flows, scripts, etc.
• Enhance existing systems by analyzing business objectives, preparing an action plan and identifying areas for modification and improvement
• Maintain existing software systems by identifying and correcting software defects
• Investigate and develop skills in new technologies

Skills & Requirements

• • Experience: Minimum of three years of programming experience
• Education: Bachelor's degree in Information Technology or Computer Science
• Combination of relevant education and relevant experience accepted: Yes
• Understanding of application interfaces and their architecture (API)
• Experience on ServiceNow platform or similar
• Experience with Git a plus
• Current software development technologies, trends, and methodologies
• Common software engineering design patterns
• Significant experience with iterative and test-driven development practices
• Agile Methodology
• Experience with source code control and software configuration management tools
• Experience with relational database design and administration
• Experience with JS libraries, HTML5, and CSS
• Experience developing in a continuous integration environment using source code control, automated testing, and build automation
• Experience with agile development practices
• Contributing to Team Success: Actively participates as a member of a team to move the team toward the completion of goals
• Building Partnerships: Identifies opportunities and takes action to build strategic relationships between one’s area and other areas, teams, departments, units, or organizations to help achieve business goals
• Communication: Clearly conveys information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information provided
• Collaboration: Works effectively and cooperatively with others; establishes and maintains good working relationships
• Customer Focus: Ensures that the customer perspective is a driving force behind business decisions and activities; crafts and implements service practices that meet customers’ and own organization’s needs
• Decision Making: Identifies and understands issues, problems, and opportunities; compares data from different sources to draw conclusions; uses effective approaches for choosing a course of action or developing appropriate solutions; takes action that is consistent with available facts, constraints, and probable consequences
• Driving for Results: Sets high goals for personal and group accomplishment; uses measurement methods to monitor progress toward goals; tenaciously works to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement
• Managing Conflict: Deals effectively with others in an adversarial situation; uses appropriate interpersonal styles and methods to reduce tension or conflict between two or more people
• Advanced proficiency in Microsoft Office
• This is is a level 2 position, 3-5 years of exp as a ServiceNow Developer
• Experience working in an Agile/SDLC environment
• Integrations - they do a lot of integrations with various systems
• Fundamental knowledge of web services

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there’s a position you really want, you’re fully prepared to get it.

Nervous about an upcoming interview? Unsure how to write a new resume?

Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.

Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays’ guiding principles is ‘do the right thing’.
We also believe that actions speak louder than words.
In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.

In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.

Drug testing may be required; please contact a recruiter for more information.

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