Move-in/Move-out Specialist - Luxury Rental
JOB_53002571169325Job type
PermanentLocation
New York, NYProfession
Property And Facilities ManagementIndustry
Property & Real EstatePay
$90K-$100K + bonus
A Leading Owner/Operator in NYC is hiring a new Resident Services Coordinator. $90K-$100K base + bonus!
Job Summary:
A leading multigenerational family Owner/Operator in NYC is adding a motivated and dynamic Resident Services Coordinator to manage the collaboration between operations and tenants for a luxury rental portfolio of 500+ units. The role focuses on apartment turnover processes, including move-ins, move-outs, renovations, vendor coordination, and quality control. Additionally, the Resident Services Coordinator will assist with leasing activities such as marketing, tours, and inspections.
A leading multigenerational family Owner/Operator in NYC is adding a motivated and dynamic Resident Services Coordinator to manage the collaboration between operations and tenants for a luxury rental portfolio of 500+ units. The role focuses on apartment turnover processes, including move-ins, move-outs, renovations, vendor coordination, and quality control. Additionally, the Resident Services Coordinator will assist with leasing activities such as marketing, tours, and inspections.
Key Responsibilities:
- Oversee move-in, move-out, and turnover processes.
- Conduct inspections and ensure high standards of customer service.
- Coordinate with facilities and leasing teams to address resident requests and complaints.
- Schedule and manage resident engagement events.
- Maintain and respond to customer feedback.
- Manage service elevator scheduling and insurance requirements.
- Support product analysis and quality control for apartment turnovers.
- Monitor and communicate apartment readiness to the leasing team.
- Manage budget objectives and optimize spending.
Qualifications:
- 5+ years of experience in sales, customer service, and operations in high-rise multifamily properties.
- Strong organizational and communication skills.
- Ability to work collaboratively with various teams.
Compensation & Benefits:
- $90K-$100K starting base salary
- Quarterly bonuses
- Fully covered health and dental insurance, 401k match plan, housing and parking discounts, wellness programs, and much more!
Apply today or send your resume directly to Jennifer.Tulka@Hay.com for consideration.
Move-in/Move-out Specialist - Luxury RentalJOB_530025711693252025-04-112025-07-11
Talk to Jennifer Tulka, the specialist consultant managing this position
Located in New York City, 16th Floor, 200 West 41st StTelephone: 8325536146JOB_53002571169325